---
title: Viewing sync status
description: Use the Provisioning page to see the sync status for a provisioning connection.
component: pingone
page_id: pingone:integrations:p1_view_sync_status
canonical_url: https://docs.pingidentity.com/pingone/integrations/p1_view_sync_status.html
revdate: June 4, 2025
section_ids:
  steps: Steps
  result: Result
---

# Viewing sync status

Use the **Provisioning** page to see the sync status for a provisioning connection.

## Steps

1. In the PingOne admin console, go to **Integrations > Provisioning**.

2. On the **Rules** tab, locate the appropriate rule entry and click it to open the details panel.

   |   |                                                              |
   | - | ------------------------------------------------------------ |
   |   | The rule must be enabled for the sync summary to be visible. |

## Result

The sync status and summary shows details about current sync operations, such as last successful sync and sync failures. If you notice synchronization failures for a provisioning connection, use the information in the following tables to identify any issues.

The information in the summary differs slightly based on outbound and inbound provisioning, and the type of provisioning connection.

| Item                   | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| ---------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sync Status**        | The current status of the rule, such as `Active`, `Inactive`, or `Failed`.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| **User Sync Summary**  | * **Impacted**: The total number of users targeted by the rule.

* **Success**: The total number of impacted users fully synced to the target.

* **Unsynced**: The total number of impacted users for which an account doesn't exist at the target and the user wasn't synced.

* **Partial Synced**: The total number of impacted users for which an account does exist at the target but might be out of sync.

* **Failed**: The total number of impacted users not synced due to an error.

* **Write-back Failures (Workday connections only)**: The number of users that weren't updated for outbound (write-back) updates.

* **Audit Log**: To review the audit log, click **Audit log**. |
| **Group Sync Summary** | - **Impacted**: The total number of groups targeted by the rule.

- **Success**: The total number of impacted groups fully synced to the target.

- **Unsynced**: The total number of impacted groups for which an account doesn't exist at the target and the user wasn't synced.

- **Partial Synced**: The total number of impacted groups for which an account does exist at the target but might be out of sync.

- **Failed**: The total number of impacted groups not synced due to an error.

- **Audit Log**: To review audit log, click **Audit log**.                                                                                                                                   |
| **Last Sync**          | The date of the most recent sync from the target.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| **Sync Direction**     | Lists if the sync direction is outbound or inbound.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| **Source**             | The source in the rule.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| **Target**             | The target in the rule.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| **Full Resync**        | Click **Full Resync** to resync a particular rule.Resyncing occurs to all entities, users, and groups. Any entities out of sync will be in sync with the source.

Inbound connections can take 2-3 minutes for changes to appear. Outbound connections sync immediately.                                                                                                                                                                                                                                                                                                                                                                                                                   |