---
title: Performing the user simulation
description: The user simulation illustrates how to sign on to Ping Identity as a new user, create a new password, and access and install the PingID app on your mobile device.
component: pingone
page_id: pingone:pingone_tutorials:p1_tutorial_config_mfa_experience_perform_user_simulation
canonical_url: https://docs.pingidentity.com/pingone/pingone_tutorials/p1_tutorial_config_mfa_experience_perform_user_simulation.html
revdate: November 13, 2023
section_ids:
  steps: Steps
  result: Result:
  next-steps: Next steps
---

# Performing the user simulation

The user simulation illustrates how to sign on to Ping Identity as a new user, create a new password, and access and install the PingID app on your mobile device.

## Steps

1. Go to **Applications > Applications**. Locate your application and click the application entry to open the details panel.

2. Click the **Configuration** tab, then copy the **Initiate Single Sign-on URL**.

   ![Screen capture of the Configuration tab for a web app with the Initiate Single Sign-on URL highlighted](_images/ahm1676407758294.png)

3. Open an incognito window in your browser, and go to the URL you copied.

4. Sign on as GeorgeJones using the temporary password.

5. Create a new password, and click **Save**. You should see the following PingID window.

   ![Screen capture of the Welcome to PingID page](_images/ocr1620047810451.png)

6. Click **Start**. The following screen appears:

   ![Screen capture of the PingID Add a New Device page showing the QR code for the application](_images/ocn1620047813811.png)

7. **Optional:** If PingID is not installed on your mobile device, scan the QR code with your camera to open the download location for your device type. If required, install the app.

8. **Optional:** If the app is installed, scan the QR code or enter the Pairing Code manually.

9. After your device has been successfully paired, you will receive an authentication request. Acknowledge this authentication request.

   ![Screen capture showing PingID during authentication](_images/gme1620047806107.png)

10. To sign on as other users, close and reopen your incognito browser, and then return to the **Initiate Single Sign-on URL** from step 1.

    ### Result:

    If you have tested with all 3 users, you will note that both George and Lucy are permitted access to the resource. Sally, however, is denied access to the resource because she does not have a title that starts with the word "Sales".

## Next steps

Congratulations! You've just configured and tested a multi-factor authentication experience.

Complete this demo by [Reviewing the synchronization of users in PingID](p1_tutorial_config_mfa_experience_review_synchronization_pid_users.html).