---
title: Configuring trusted email addresses
description: Ping Identity can send trusted emails on your organization's behalf, from your organization's trusted domain. This option requires that you first Set up a trusted email domain for your environment, and then configure associated trusted email addresses.
component: pingone
page_id: pingone:settings:p1_configure_trusted_email
canonical_url: https://docs.pingidentity.com/pingone/settings/p1_configure_trusted_email.html
revdate: April 3, 2024
section_ids:
  about-this-task: About this task
  steps: Steps
---

# Configuring trusted email addresses

Ping Identity can send trusted emails on your organization's behalf, from your organization's trusted domain. This option requires that you first [Set up a trusted email domain](p1_set_up_trusted_email_domain.html) for your environment, and then configure associated trusted email addresses.

## About this task

|   |                                                                                   |
| - | --------------------------------------------------------------------------------- |
|   | You can configure up to 10 trusted email addresses for each trusted email domain. |

## Steps

1. Go to **Settings > Senders**.

2. In the Senders list, in the **Email** area, click **Ping Server**, and then click the **Pencil** icon.

   ![A screen capture showing the Sender page with default options selected.](_images/trusted_email_sender_image.png)

   |   |                                                                                                                                                                                                                                                                                                          |
   | - | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
   |   | The default **Ping Server** details are shown, until a trusted email domain and its associated addresses are configured, or alternatively, a **Custom Server** is configured for the organization. The **Ping Server** settings are configurable only when a trusted email domain is already configured. |

   * **Domain**: The email domain name. Default: `pingidentity.com`.

   * **From Name**: The name that appears as the sender's name in the email message. Default: `PingOne`.

   * **From Address**: The email address that appears as the sender's email address in the email message. Default: `noreply@pingidentity.com`.

   * **Reply-To Name**: The name that appears as the sender's reply-to name in the email message. Default: `PingOne`.

   * **Reply-To Address**: The email address that appears as the sender's reply-to address in the email message. Default: `noreply@pingidentity.com`.

3. Select your trusted email domain from the **Domain** dropdown.

4. Enter the sender details:

   1. **From Name**: Enter the name that should appear as the sender's name in the email message.

   2. **From Address**: Select an email address from the dropdown, or click **[icon: plus, set=fa]New Email Address** to open the **New Email Addresses** screen and create a new address.

      In the **New Email Addresses** screen:

      1. Enter the local-part (username) of the trusted email address, and click **Done**. If the `_pingoneemail` text record was not added to your DNS, you'll have to verify the email address by clicking **Next** and carrying out the remaining steps.

      2. When you click **Next**, a verification code is mailed to the trusted email address, and the **Email Verification** screen opens.

      3. Enter the verification code in the **Verification Code** field.

      4. Click **Done**. If verification failed, or if no verification code email was received, click **Resend verification email** to retry.

5. Enter the reply-to details:

   1. **Reply-To Name**: Enter the name that should appear as the reply-to name in the email message.

   2. **Reply-To Address**: Select an email address from the dropdown, or click **[icon: plus, set=fa]New Email Address** to open the **New Email Addresses** screen and create a new address, as described for **From Address**.

6. Click **Save** to save your custom changes, or **Discard Changes** to abandon them.