---
title: Creating a Twilio Messaging Services notification sender for PingOne
description: Use the information in this section to configure PingOne to use a Twilio Messaging Services account to send messages from a pool of numbers defined in Twilio using a Twilio Messaging Services SID. For a direct manual method of configuring a Twilio account, refer to Configuring a Twilio account for PingOne.
component: pingone
page_id: pingone:settings:p1_sender_twilio_messaging_services
canonical_url: https://docs.pingidentity.com/pingone/settings/p1_sender_twilio_messaging_services.html
revdate: May 13, 2026
section_ids:
  before-you-begin: Before you begin
  steps: Steps
---

# Creating a Twilio Messaging Services notification sender for PingOne

Use the information in this section to configure PingOne to use a Twilio Messaging Services account to send messages from a pool of numbers defined in Twilio using a **Twilio Messaging Services SID**. For a direct manual method of configuring a Twilio account, refer to [Configuring a Twilio account for PingOne](p1_configure_twilio_account.html).

## Before you begin

Ensure that you have:

* Your Twilio account string identifier (SID) and Auth Token from the Twilio dashboard.

* A Twilio Messaging Service with Twilio phone numbers that support SMS or Voice.

## Steps

1. Go to **Settings > Senders**.

2. Click **+**, enter the following options, and then click **Next**:

   1. In the **Sender Type** list, select **SMS/Voice**.

   2. In the **Provider Type** list, select **Twilio**.

   3. In the **Twilio Account Type** list, select **Twilio Messaging Services SID**.

3. Click **Next**.

4. In the **Provider Configuration** window, enter the following information:

   * **Provider Name**: Enter a meaningful name for the Twilio account.

   * **Account SID**: Enter the Twilio account SID.

   * **Auth Token**: Enter the Twilio account's Auth Token. PingOne uses the token to retrieve the relevant information for the messaging services.

5. Click **Verify**. This validates the account to PingOne and populates the **Organization Messaging Services** list from your Twilio account.

   |   |                                                                                                                                                                            |
   | - | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
   |   | * If the **Auth Token** is incorrect, an error message is displayed.

   * If there are no origination phone numbers in the Twilio account, it won't be validated to PingOne. |

   Once the account is successfully verified, **Organization Messaging Services** displays.

6. Select the messaging service you want to use for sending PingOne notifications.

7. Click **Save**. A **Third-party Service Consent** message shows. Click **I Consent** to proceed and save your changes.

After configuring this sender, add it to a notification policy to control when PingOne uses it for SMS or voice notifications. Learn more in [Notification Policies](../user_experience/p1_creating_a_notification_policy.html).