---
title: Using a Twilio account with PingOne
description: If you have an existing Twilio account, you can configure PingOne to use it for SMS and voice notifications.
component: pingone
page_id: pingone:settings:p1_use_custom_twilio_account
canonical_url: https://docs.pingidentity.com/pingone/settings/p1_use_custom_twilio_account.html
revdate: January 9, 2023
---

# Using a Twilio account with PingOne

If you have an existing Twilio account, you can configure PingOne to use it for SMS and voice notifications.

Keep the following points in mind:

* **Billing:** You must set up your Twilio billing arrangements before you can configure PingOne to use your account.

* **Multiple Twilio accounts:** If you have more than one Twilio account, you can only use one of them. If you have sub-accounts, you can use one of:

  * The main account

  * A single sub-account of the main account

* **Inactive Twilio Accounts:** It is the administrator's responsibility to delete a Twilio account configuration in PingOne if the account becomes inactive. See [Managing a Twilio account in PingOne](p1_manage_twilio_account.html) for deleting a custom Twilio account from PingOne.

To configure a Twilio account, go to [Configuring a Twilio account for PingOne](p1_configure_twilio_account.html).

To manage a Twilio account, go to [Managing a Twilio account in PingOne](p1_manage_twilio_account.html).