---
title: Setting up an environment for strong authentication (MFA)
description: You can create a new PingOne environment and add multi-factor authentication (MFA) for Customer or Workforce use cases.
component: pingone
page_id: pingone:strong_authentication_mfa:p1_create_environment_strong_authentication_start
canonical_url: https://docs.pingidentity.com/pingone/strong_authentication_mfa/p1_create_environment_strong_authentication_start.html
revdate: September 3, 2024
section_ids:
  creating-a-new-pingone-environment-with-mfa: Creating a new PingOne environment with MFA
  steps: Steps
  next-steps: Next steps
  creating-a-new-pingone-environment-with-mfa-2: Creating a new PingOne environment with MFA
  about-this-task: About this task
  steps-2: Steps
  next-steps-2: Next steps
---

# Setting up an environment for strong authentication (MFA)

You can create a new PingOne environment and add multi-factor authentication (MFA) *(tooltip: \<div class="paragraph">
\<p>An electronic authentication method where a user is granted access only after presenting two or more verification factors for authentication.\</p>
\</div>)* for Customer or Workforce use cases.

|   |                                                                                                                                                                                                                 |
| - | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
|   | If you want to integrate an existing Workforce (PingID) account with a PingOne environment go to [Migrating a PingID account from the legacy PingID admin portal to PingOne](p1_integrate_pingid_with_p1.html). |

Follow the relevant instructions depending on the geography in which your environment is located.

* All other regions

* Singapore

## Creating a new PingOne environment with MFA

To enable MFA *(tooltip: \<div class="paragraph">
\<p>An electronic authentication method where a user is granted access only after presenting two or more verification factors for authentication.\</p>
\</div>)* for Customer or Workforce workflows, create a PingOne environment, add the relevant MFA service, add and configure any other services that you want to include, and select the relevant license.

|   |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| - | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
|   | * When you create a new PingID account in a PingOne environment, the PingID mobile app UI automatically displays both the organization name and environment name. If you want only the PingOne environment name to show in the app and push notifications, after creating the environment go to PingOne Environment Properties and edit the **Name** field.

* If you have an existing PingID environment and want to integrate it with a PingOne, follow the instructions in [Integrating a PingID account with a new PingOne environment](p1_integrate_pid_env_with_new_p1_env_updated.html). |

### Steps

1. In the PingOne admin console, click **+** to add an environment, and then select either:

   * **Customer Solution** to get a preconfigured bundle that includes PingOne SSO, PingOne MFA, PingOne Protect, PingOne Verify, and DaVinci.

   * **Workforce Solution** to get a preconfigured bundle that includes PingOne SSO, PingID, PingOne Protect, and PingOne DaVinci.

   * **Build your own solution**: Select the solutions that you want to add to the environment. The options available depend on the license agreement you have.

2. In the **Services** window, enter the following information:

   * **Environment Name**: Enter a name for your PingOne environment.

   * **Description** (optional): Enter a description for the environment.

   * **Environment Type**: Select either **Sandbox** or **Production**

   * **Region**: Select the geography where you want to create your environment.

   * **License**: Select the relevant license.

3. Click **Finish**.

### Next steps

You can:

* In PingOne, add users. Learn more in [Users](../directory/p1_aboutusers.html). Learn more about allowing users to manage their account using MyAccount in [Self Service](../user_experience/p1_self_service.html).

* Configure an [MFA policy](p1_creating_an_mfa_policy_for_strong_auth.html) including the relevant authentication methods.

* Learn about MFA authentication methods in [Configuring strong authentication methods (MFA)](p1_configuring_strong_authentication_start.html)

## Creating a new PingOne environment with MFA

This section outlines the steps to create an environment for MFA *(tooltip: \<div class="paragraph">
\<p>An electronic authentication method where a user is granted access only after presenting two or more verification factors for authentication.\</p>
\</div>)* in the following regions:

* Singapore

To enable MFA for Customer or Workforce workflows, create a PingOne environment that includes PingOne MFA. The environment you create will be optimized for Customer or Workforce cases, depending on your license.

### About this task

### Steps

1. In the PingOne admin console, go to, click **+** to add an environment, and then select either:

   * **Customer Solution** to get a preconfigured bundle that includes PingOne SSO, PingOne MFA, PingOne Protect, PingOne Verify, and DaVinci.

   * **Workforce Solution** to get a preconfigured bundle that includes PingOne SSO, PingOne MFA, PingOne Protect, and DaVinci.

   * **Build your own solution**: Select the solutions that you want to add to the environment. The options available depend on the license agreement you have.

     |   |                                                                                                                                                                                                                                                                                                                                                |
     | - | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
     |   | The **Build your own option** can't be used to create Workforce environments right now, as it defaults to a Customer environment. This temporary limitation will be resolved in a future release. To create a Workforce environment, select the **Workforce Solution** tile to create the environment, then add any additional services later. |

2. In the **Services** window, enter the following information:

   * **Environment Name**: Enter a name for your PingOne environment.

   * **Description** (optional): Enter a description for the environment.

   * **Environment Type**: Select either **Sandbox** or **Production**

   * **Region**: Select the Singapore region.

   * **License**: Select the relevant Customer or Workforce license. The environment type (Customer or Workforce) is determined by the license you choose.

3. Click **Finish**.

### Next steps

You can:

* In PingOne, add users. Learn more in [Users](../directory/p1_aboutusers.html). Learn more about allowing users to manage their account using MyAccount in [Self Service](../user_experience/p1_self_service.html).

* Configure an [MFA policy](p1_creating_an_mfa_policy_for_strong_auth.html) including the relevant authentication methods.

* Learn about MFA authentication methods in [Configuring strong authentication methods (MFA)](p1_configuring_strong_authentication_start.html)
