---
title: Configuring MobileIron for PingID MDM integration
description: Configure PingID mobile app as a mobile device management (MDM) managed app in MobileIron.
component: pingone
page_id: pingone:strong_authentication_mfa:p1_pid_configuring_mobileiron_for_mdm_integration
canonical_url: https://docs.pingidentity.com/pingone/strong_authentication_mfa/p1_pid_configuring_mobileiron_for_mdm_integration.html
revdate: September 5, 2024
section_ids:
  about-this-task: About this task
  steps: Steps
---

# Configuring MobileIron for PingID MDM integration

Configure PingID mobile app as a mobile device management (MDM) managed app in MobileIron.

## About this task

|   |                                                                                                                                                                                                                                                                                               |
| - | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
|   | The procedure detailed below is the iOS example for the configuration of MobileIron for PingID MDM integration. The procedure for Android is identical. If the organization's MDM manages both iOS and Android devices, configure and save the entire procedure separately for each platform. |

## Steps

1. In the MobileIron admin console, go to **Apps > App Catalog**.

2. Choose the desired app store, and then search for PingID.

   ![Screen capture of the App Catalog with the search bar highlighted.](_images/yxn1564020736364.png)

   |   |                                                                                                                                      |
   | - | ------------------------------------------------------------------------------------------------------------------------------------ |
   |   | The following steps describe the procedure for managing the PingID app for iOS. Repeat the procedure for the PingID app for Android. |

3. Select the PingID mobile app for iOS.

   ![Screen capture of the App Catalog with multiple apps listed.](_images/hkl1564020722571.png)

4. On the **App Configurations** tab, select **iOS Managed App Configuration**.

   ![Screen capture of the PingID app with the App Configurations tab and iOS Managed App Configuration highlighted.](_images/lnx1564020723242.png)

5. Click **Add**.

   ![Screen capture of the PingID App Configurations tab with the Add button highlighted.](_images/jzx1564020737014.png)

6. Enter the **Configuration Setup** parameter values.

   | Parameter       | Value                                                   |
   | --------------- | ------------------------------------------------------- |
   | **Name**        | `PINGID_MDM_TOKEN`                                      |
   | **Token value** | The token string value for MDM, as generated inPingOne. |

   ![Screen capture of the PingID App Configurations tab with the iOS Managed App Settings fields for Key and Value highlighted.](_images/kkd1564020724155.png)

7. Click **Save**.

8. Click **Application Configurations Summary**.

9. Click **Install on device**.

10. Click **Install Application configuration settings**.

    ![Screen capture of the PingID App Configurations tab with Install Application configuration settings highlighted.](_images/vvr1564020737714.png)

11. For iOS 9 and later, set the **Install on device** switch to **ON**.

12. Select the **Convert to Managed App** checkbox.

    ![Screen capture of the Configuration Setup section with the Install on Device toggle and Convert to Managed App check box highlighted.](_images/ids1564020738462.png)

    |   |                                                                                                                                     |
    | - | ----------------------------------------------------------------------------------------------------------------------------------- |
    |   | This option transitions a non-managed app downloaded from the app store to a managed app. The user must approve it on their device. |

    |   |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
    | - | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
    |   | * For Apple devices earlier than iOS 9 and Android devices

      Users must execute the following steps:

      1. Unpair the PingID mobile app on the iOS device.

      2. Uninstall the PingID mobile app from the iOS device.

      3. Reinstall the PingID mobile app from the MDM's app catalog.

      4. Pair the newly installed, MDM managed PingID mobile app.

    * For Apple devices with iOS 9 and later

      The user receives a notification on their device to approve the transition to MDM management. After user approval, the PingID mobile app installed on the iOS device is managed by the MDM. |

13. Click **Save/Update**.

    * When creating a new managed app entry, the button is marked **Save**.

    * When editing an existing entry, the button is marked **Update**.

      |   |                                                                                                                                                                                                                                                                                                                 |
      | - | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
      |   | Repeat the entire configuration process for Android. The admin accesses the **Android for Work** options instead of **iOS Managed App Configuration**. The prerequisite to the Android app configuration is [Configuring Android for Work for MobileIron](p1_pid_configuring_android_work_for_mobileiron.html). |