--- title: MFA Dashboard description: View the MFA activity for PingOne in the dashboard component: pingone page_id: pingone:strong_authentication_mfa:p1_using_mfa_dashboard canonical_url: https://docs.pingidentity.com/pingone/strong_authentication_mfa/p1_using_mfa_dashboard.html page_aliases: ["p1_enrollments_chart.adoc", "p1_enrollments_by_type_chart.adoc", "p1_sms_voice_chart.adoc", "p1_user_devices_and_app_version_chart.adoc", "p1_auth_by_type_chart.adoc"] section_ids: filters: Filters charts: Charts mfa: MFA total-accepted-mfa-attempts: Total Accepted MFA Attempts accepted-mfa-attempts: Accepted MFA Attempts total-rejected-mfa-attempts: Total Rejected MFA Attempts rejected-mfa-attempts: Rejected MFA Attempts total-enrolled-devices: Total Enrolled Devices new-total-enrollments: New Total Enrollments mfa-authentication-by-type: MFA Authentication by Type mfa-registrations-by-type: MFA Registrations by Type smsvoice: SMS/Voice sms-usage: SMS Usage sms-cost: SMS Cost voice-usage: Voice Usage voice-cost: Voice Cost user-devices: User Devices user-devices-2: User Devices app-version: App Version --- # MFA Dashboard The **MFA Dashboard** shows a summary of current multi-factor authentication (MFA) *(tooltip: \
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An electronic authentication method where a user is granted access only after presenting two or more verification factors for authentication.\

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)* activity, SMS and voice usage and costs, and user devices. You can limit the data to a specific time range, authentication method, status, or device OS with filters. To access the **MFA Dashboard**, in the PingOne admin console, go to **Monitoring > MFA Dashboard**. The dashboard is organized into **MFA**, **SMS/Voice**, and **User Devices** tabs. ![A screen capture of the MFA Dashboard.](_images/p1-mfa-dashboard-full.png) ## Filters Use filters to refine the data displayed on the dashboard. All filters listed on a tab apply to all charts displayed on that tab. | Filter | Description | Chart | | --------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------- | | Time range | Filters data by the time range. Options include **Last 24 hours**, **Last 7 days**, **Last 30 days**, and **Custom range**. | * **MFA** * **SMS/Voice** | | Authentication method | Filters data by authentication method. Options include **Mobile App**, **SMS**, or **WhatsApp**.You can select multiple values. | - **MFA** - **User Device** | | Status | Filters data by authentication success status. Options include **SUCCESS**, **FAILURE**, or **Both**. | * **MFA** * **SMS/Voice** | | Mobile app platform | Filters data by the mobile application's operating system. Options include **Android** and **IOS**. | - **MFA** - **User Device** | | Notification type | Filters data by the type of notification. Options include **Authentication**, **Registration**, **General**, or **All notifications**. | * **SMS/Voice** | | Country | Filters cost and usage data by destination country. You can select **All Countries** or choose a specific country from the list. | - **SMS/Voice** | | Device Role | Filters data by device role. Options include **Primary** (default) to view data for a user's default authentication method, **Secondary** for secondary authentication methods, or **Both**. | * **User Device** | ## Charts The charts display activity data, which is subject to a refresh delay. You can use the following control to adjust the charts: | Icon | Name | Description | | ----------------------------------------------------------- | -------- | ----------------------------------------- | | ![The Maximize icon.](../_images/p1-dashboard-maximize.png) | Maximize | Expands the charts to fill the dashboard. | Click the **MFA**, **SMS/Voice**, and **User Devices** tabs to view their charts. ### MFA The **MFA** charts help you understand your organization's MFA activity. Use them to track successful and failed authentications, monitor new device enrollments, and see a breakdown of which authentication methods are being used. #### Total Accepted MFA Attempts Displays the total successful MFA authentications for the selected time period by selected authentication method, status, and mobile platform. #### Accepted MFA Attempts Displays a daily count of successful MFA attempts for the selected time period by selected authentication method, status, and mobile platform. Each bar represents a single day's total. The line connecting the bars shows the trend over time. #### Total Rejected MFA Attempts Displays the total rejected MFA authentications for the selected time period by selected authentication method, status, and mobile platform. #### Rejected MFA Attempts Displays a bar chart of failed MFA attempts per day for the selected time period by selected authentication method, status, and mobile platform. Each bar represents the daily aggregation count. The line connecting the bars shows the trend over time. #### Total Enrolled Devices Displays the number of enrolled devices for the selected time period by selected authentication method, status, and mobile platform. #### New Total Enrollments Shows a bar chart of new MFA enrollments that occurred for the selected time period by selected authentication method, status, and mobile platform. #### MFA Authentication by Type Displays the distribution of MFA authentications in two ways: * A stacked bar chart shows the trend of authentications over time, broken down by authentication method. * A pie chart provides a snapshot of the total authentications, showing the proportion of each authentication method. The **Device Type** key shows the color assigned to each authentication method. Click and drag the handles on the horizontal time bar to adjust the displayed time range. #### MFA Registrations by Type Displays MFA registrations in two ways: * A stacked bar chart shows the trend of registrations over time, broken down by authentication method. * A pie chart provides a snapshot of registrations, showing the proportion of each authentication method. The **Device Type** key shows the color assigned to each authentication method. Click and drag the handles on the horizontal time bar to adjust the displayed time range. ### SMS/Voice The **SMS/Voice** charts provide a breakdown of usage and, where available, cost data for SMS and voice notifications. The data is aggregated from report logs and sources from your custom sender integrations. You can filter this data by time period, notification type, status, and country. Learn more about custom SMS and voice sender integrations in [Configuring an SMS/Voice sender account with PingOne](../settings/p1_using_custom_sms_voice_sender_account.html). | | | | - | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | | * SMS usage and cost data is available only for custom server integrations where the provider, such as Twilio or Syniverse, makes this information available to PingOne. * Any cost data displayed in PingOne is for monitoring and estimation purposes only. For accurate billing and final cost analysis, refer to your SMS or voice provider dashboard. | ![A screen capture of the MFA dashboard SMS and voice tab.](_images/p1-mfa-dashboard-sms-voice.png) #### SMS Usage Displays the SMS usage in a bar chart, broken down by time range, notification type, status, and country. #### SMS Cost Displays the SMS usage cost breakdown over time in a line graph by time range, notification type, status, and country. #### Voice Usage Displays the voice usage in a bar chart, broken down by time range, notification type, status, and country. #### Voice Cost Displays the voice usage cost breakdown over time in a line graph by time range, notification type, status, and country. ### User Devices The **User Devices** charts show the distribution of user devices by authentication method and mobile app version. For the app version chart, only the authentication method **Mobile app** is relevant. ![A screen capture of the MFA Dashboard User Devices tab.](_images/p1-mfa-dashboard-user-devices.png) #### User Devices Displays user devices in a pie chart based on the selected authentication method, device role, and mobile platform. The **Device Type** key shows the color assigned to each authentication method in the charts. #### App Version Displays a pie chart of the distribution of PingID app versions used by your users, based on their selected device role and mobile platform. The **App Version** key shows the color assigned to each app version in the charts.