---
title: Notification Templates
description: Use notification templates in PingOne to inform end users about certain events.
component: pingone
page_id: pingone:user_experience:p1_notifications
canonical_url: https://docs.pingidentity.com/pingone/user_experience/p1_notifications.html
revdate: May 3, 2024
section_ids:
  related-links: Related links
---

# Notification Templates

Use notification templates to inform end users about certain events, such as device pairing and password resets.

|   |                                                                                                                               |
| - | ----------------------------------------------------------------------------------------------------------------------------- |
|   | The default templates in PingOne are provided as placeholders and can be customized based on your use cases and requirements. |

PingOne provides the following notification types:

| Notification Type                                              | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| -------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Account Created**                                            | Notifications to end users when an account is created.	The Account Created notification template is used only for accounts created as a result of a PingOne DaVinci flow. It isn't available for sign-on policies. Learn more in the PingOne Connector documentation.                                                                                                                                                                                                                     |
| **Credential Issued**                                          | Notifications to end users when a credential is issued.                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| **Credential Revoked**                                         | Notifications to end users when a credential is revoked.                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| **Credential Updated**                                         | Notifications to end users when a credential is updated.                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| **Device Pairing**                                             | Notifications for setting up end user devices for strong authentication.                                                                                                                                                                                                                                                                                                                                                                                                                  |
| **Digital Wallet Pairing**                                     | Notifications to end users to set up and pair a digital wallet app for storing credentials.                                                                                                                                                                                                                                                                                                                                                                                               |
| **General**                                                    | Multi-purpose notifications to create custom notifications for use with the [PingOne Notifications Connector](https://marketplace.pingone.com/item/pingone-notifications-connector).                                                                                                                                                                                                                                                                                                      |
| **PingOne Verify ID Verification**                             | Notifications for end users to provide identity documents.                                                                                                                                                                                                                                                                                                                                                                                                                                |
| **Email Address Verification (Admin)**                         | Notifications for PingOne administrators to verify their email address.                                                                                                                                                                                                                                                                                                                                                                                                                   |
| **Email Address Verification (User)**                          | Notifications for PingOne users to verify their email address.                                                                                                                                                                                                                                                                                                                                                                                                                            |
| **General**                                                    | Multi-purpose notifications to create custom notifications for use with the [PingOne Notifications Connector](https://marketplace.pingone.com/item/pingone-notifications-connector).                                                                                                                                                                                                                                                                                                      |
| **Invite (Admin)**                                             | Invited admins will receive this message to accept and register.                                                                                                                                                                                                                                                                                                                                                                                                                          |
| **New Device Paired**                                          | Notifications for end users pairing a new device.                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| **Password Change - DaVinci**                                  | Notifications for end users whose PingOne password has been reset. There are two options for this template:- **Password Change (Admin) - DaVinci**: This template is used when an administrator resets a user's password.

- **Password Change (End User) - DaVinci**: This template is used when an end user resets their own password.	The Password Change - DaVinci notification templates are designed for use in PingOne DaVinci. Learn more in the PingOne Connector documentation. |
| **Password Recovery**                                          | Notifications for end users who have forgotten their password and have started the **Password Recovery** process. There are two options for this template:- **Password Recovery**

- **Password Recovery - DaVinci**: You can use this template option in DaVinci flows using the PingOne Connector. Learn more in the [PingOne Connector](https://docs.pingidentity.com/connectors/p1_connector.html) documentation.                                                                     |
| **PingOne Verify Email Address and Phone Number Verification** | Notifications for end users to verify their email address or phone number.                                                                                                                                                                                                                                                                                                                                                                                                                |
| **PingOne Verify ID Verification**                             | Notifications for end users to provide identity documents.                                                                                                                                                                                                                                                                                                                                                                                                                                |
| **Strong Authentication**                                      | Notifications for end users setting up strong authentication.                                                                                                                                                                                                                                                                                                                                                                                                                             |
| **Transaction**                                                | Notifications for end users when strong authentication is required for transaction approval. For example, elevated security for a high value or high risk resource or service.                                                                                                                                                                                                                                                                                                            |
| **Verification Code**                                          | Notification with a verification code sent to the email address in the user profile to verify the user account. There are two options for this template:- **Verification Code**

- **Verification Code - DaVinci**: You can use this template option in DaVinci flows using the PingOne Connector. Learn more in the [PingOne Connector](https://docs.pingidentity.com/connectors/p1_connector.html) documentation.                                                                       |

You can also create a notification policy to define the number of SMS or voice notification messages that can be sent per day. Learn more in [Notification Policies](p1_creating_a_notification_policy.html).

## Related links

* [Viewing notification templates](p1_view_notifications.html)

* [Adding a notification template](p1_add_notification.html)

* [Editing a notification template](p1_edit_notification.html)

* [Reporting for notifications](p1_reporting_for_notifications.html)

* [Notification Policies](p1_creating_a_notification_policy.html)
