---
title: Integration kits
description: Instructions for completing the service request form to install a new integration kit or upgrade an existing kit.
component: pingoneadvancedservices
page_id: pingoneadvancedservices:task_summary_table:p1as_pa_plugins
canonical_url: https://docs.pingidentity.com/pingoneadvancedservices/task_summary_table/p1as_pa_plugins.html
revdate: June 28, 2024
section_ids:
  steps: Steps
---

# Integration kits

To install a new integration kit or upgrade an existing kit, submit a request through the service request form on the [Support Portal](https://support.pingidentity.com/s/).

## Steps

1. Complete the following fields:

   * **Subject**: Enter a description of your request, including the action to be taken.

   * **Environment Type**: Specify the type of environment affected by this request.

   * **Proposed Change Window**: Specify the dates or times in which you want the work complete.

2. In the **Capability** list, select **PingAccess service requests** > **Integration kits**.

3. In the **Integration Kit Type** field, select **Non-Standard** if the kit is provided by the Professional Services team. Otherwise, select **Standard**.

4. In the **Integration Kit Name** field, provide the name of the kit you're requesting.

5. In the **Version** field, provide the version of the kit you're requesting.

6. In the **Business Priority** list, select the appropriate description:

   * Change needed by deadline to avoid business impact

   * Change modifies existing functionality

   * Change adds new functionality

7. In the **Description** field, indicate whether the request is for a new integration kit or an upgrade to an existing kit.

8. If you are tracking your request within your organization, enter the tracking ID or ticket number associated with it in the **Customer Tracking ID** field.

9. To submit your request, click **Save**.