---
title: Virtual hosts
description: Instructions for completing the service request form to set the virtual hostname in the platform.
component: pingoneadvancedservices
page_id: pingoneadvancedservices:task_summary_table:p1as_pa_virtual_hosts
canonical_url: https://docs.pingidentity.com/pingoneadvancedservices/task_summary_table/p1as_pa_virtual_hosts.html
revdate: June 26, 2024
section_ids:
  steps: Steps
---

# Virtual hosts

Although you can set the hostname in PingAccess, this request sets the hostname in the platform. Submit a request through the [Support Portal](https://support.pingidentity.com/s/).

## Steps

1. Complete the following fields:

   * **Subject**: Enter a description of your request, including the action to be taken.

   * **Environment Type**: Specify the type of environment affected by this request.

   * **Proposed Change Window**: Specify the dates or times in which you want the work complete.

2. In the **Capability** list, select **PingAccess service requests** > **Virtual hosts**.

3. In the **AWS Region** field, select the primary region of your PingOne Advanced Services environment, such as US1, EU1, or AU1.

4. In the **Environment** field, select the environment this applies to (Dev, Test, Stage, or Prod).

5. In the **Target Application** field, select the product this hostname will point to.

6. In the **Virtual Host Name** field, provide the desired hostname for the target application.

7. In the **Business Priority** list, select the appropriate description:

   * Change needed by deadline to avoid business impact

   * Change modifies existing functionality

   * Change adds new functionality

8. In the **Description** field, enter a description of your request.

9. If you are tracking your request within your organization, enter the tracking ID or ticket number associated with it in the **Customer Tracking ID** field.

10. To submit your request, click **Save**.
