PingOne Advanced Services

Schema - attribute type

To add, modify, or delete attribute types within the schema, submit a service request through the Support Portal.

Steps

  1. Complete the following fields:

    • Subject: Enter a description of your request, including the action to be taken.

    • Environment Type: Specify the type of environment affected by this request.

    • Proposed Change Window: Specify the dates or times in which you want the work complete.

  2. In the Capability list, select PingDirectory service requests → Schema - attribute type.

  3. In the Attribute Name field, enter the name of the attribute that you want to add, modify, or delete.

  4. In the Syntax field, specify the name or OID of the syntax that you want to use. See Attribute Indexes for additional information.

  5. Select the Multi-valued option if the attribute should allow multiple values on a single entry.

  6. Select the Unique option if the attribute values should be unique across all server entries.

  7. In the Business Priority list, select the appropriate description:

    • Change needed by deadline to avoid business impact

    • Change modifies existing functionality

    • Change adds new functionality

  8. In the Description field, enter a description of your request.

  9. If you are tracking your request within your organization, enter the tracking ID or ticket number associated with it in the Customer Tracking ID field.

  10. To submit your request, click Save.