---
title: Elevate admin
description: Instructions for completing the service request form to modify permissions for your administrators.
component: pingoneadvancedservices
page_id: pingoneadvancedservices:task_summary_table:p1as_pf_elevate_admin
canonical_url: https://docs.pingidentity.com/pingoneadvancedservices/task_summary_table/p1as_pf_elevate_admin.html
revdate: June 27, 2024
section_ids:
  steps: Steps
---

# Elevate admin

To modify the permissions your administrators have, such as managing certificates or users, submit a service request through the [Support Portal](https://support.pingidentity.com/s/).

## Steps

1. Complete the following fields:

   * **Subject**: Enter a description of your request, including the action to be taken.

   * **Environment Type**: Specify the type of environment affected by this request.

   * **Proposed Change Window**: Specify the dates or times in which you want the work complete.

2. In the **Capability** list, select **PingFederate service requests** > **Elevate admins**.

3. In the **Admin Permissions to Add** field, select all the permissions that you want your administrators to have.

   |   |                                                                                                    |
   | - | -------------------------------------------------------------------------------------------------- |
   |   | If you want administrators to be granted different permissions, submit separate requests for each. |

4. In the **Admins to change** field, provide the names of the administrators who you want to be granted the requested permissions.

5. In the **Description** field, enter a description of your request.

6. If you are tracking your request within your organization, enter the tracking ID or ticket number associated with it in the **Customer Tracking ID** field.

7. To submit your request, click **Save**.