---
title: Update templates
description: Instructions for completing the service request form to modify PingFederate templates.
component: pingoneadvancedservices
page_id: pingoneadvancedservices:task_summary_table:p1as_pf_update_templates
canonical_url: https://docs.pingidentity.com/pingoneadvancedservices/task_summary_table/p1as_pf_update_templates.html
revdate: June 27, 2024
section_ids:
  steps: Steps
---

# Update templates

PingFederate supplies templates to provide information to end users. To update these templates, submit a service request through the [Support Portal](https://support.pingidentity.com/s/).

## Steps

1. Complete the following fields:

   * **Subject**: Enter a description of your request, including the action to be taken.

   * **Environment Type**: Specify the type of environment affected by this request.

   * **Proposed Change Window**: Specify the dates or times in which you want the work complete.

2. In the **Capability** list, select **PingFederate service requests** > **Update Templates**.

3. In the **Template Type** field, select the type of template that you want to update. If you are uploading a variety of different template types, select **Other**.

4. In the **Merge request URL** field, provide the URL of the merge request.

5. In the **Business Priority** list, select the appropriate description:

   * Change needed by deadline to avoid business impact

   * Change modifies existing functionality

   * Change adds new functionality

6. In the **Description** field, enter a description of your request.

7. If you are tracking your request within your organization, enter the tracking ID or ticket number associated with it in the **Customer Tracking ID** field.

8. To submit your request, click **Save**.