---
title: Load or performance test
description: Instructions for completing the service request form to request a load or performance test.
component: pingoneadvancedservices
page_id: pingoneadvancedservices:task_summary_table:p1as_platform_load_test
canonical_url: https://docs.pingidentity.com/pingoneadvancedservices/task_summary_table/p1as_platform_load_test.html
revdate: June 28, 2024
section_ids:
  steps: Steps
---

# Load or performance test

To request a load or performance test, submit a service request through the [Support Portal](https://support.pingidentity.com/s/).

## Steps

1. Complete the following fields:

   * **Subject**: Enter a description of your request, including the action to be taken.

   * **Environment Type**: Specify the type of environment affected by this request.

   * **Proposed Change Window**: Specify the dates or times in which you want the work complete.

2. In the **Capability** list, select **Platform service requests** > **Load/performance test**.

3. In the **Date needed** field, enter the date that you want to perform the load test. Note that this date must be at least two weeks after the request is submitted.

4. In the **Summary of plan** field, provide a summary of the activities that will be performed during testing.

5. In the **What is the success criteria?** field, list the requirements that will determine how the system performed during testing.

6. In the **Business Priority** list, select the appropriate description:

   * Change needed by deadline to avoid business impact

   * Change modifies existing functionality

   * Change adds new functionality

7. In the **Description** field, enter a description of your request.

8. If you are tracking your request within your organization, enter the tracking ID or ticket number associated with it in the **Customer Tracking ID** field.

9. To submit your request, click **Save**.