---
title: Subscribe to SNS alerts
description: Instructions for completing the service request form to subscribe to SNS alerts.
component: pingoneadvancedservices
page_id: pingoneadvancedservices:task_summary_table:p1as_platform_sns_alerts
canonical_url: https://docs.pingidentity.com/pingoneadvancedservices/task_summary_table/p1as_platform_sns_alerts.html
revdate: June 28, 2024
section_ids:
  steps: Steps
---

# Subscribe to SNS alerts

To subscribe to SNS alerts, submit a service request through the [Support Portal](https://support.pingidentity.com/s/).

## Steps

1. Complete the following fields:

   * **Subject**: Enter a description of your request, including the action to be taken.

   * **Environment Type**: Specify the type of environment affected by this request.

   * **Proposed Change Window**: Specify the dates or times in which you want the work complete.

2. In the **Capability** list, select **Platform service requests** > **Subscribe to SNS alerts**.

3. In the **AWS Region** field, select the region of your P1AS environment such as US1, EU1, or AU1, that you want to update.

4. In the **Customer AWS account ID** field, enter the ID for the account that will receive alerts.

5. In the **Subscription type** field, specify how the alert will be delivered (either email, HTTP, or SQS).

6. In the **Business Priority** list, select the appropriate description:

   * Change needed by deadline to avoid business impact

   * Change modifies existing functionality

   * Change adds new functionality

7. In the **Description** field, enter a description of your request.

8. If you are tracking your request within your organization, enter the tracking ID or ticket number associated with it in the **Customer Tracking ID** field.

9. To submit your request, click **Save**.