---
title: Task summary table
description: Lists of tasks that users can perform on a self-serve basis and the tasks for which they must submit service requests to the Support team.
component: pingoneadvancedservices
page_id: pingoneadvancedservices:task_summary_table:p1as_task_summary_table
canonical_url: https://docs.pingidentity.com/pingoneadvancedservices/task_summary_table/p1as_task_summary_table.html
revdate: July 8, 2025
section_ids:
  self-service: Self-service
  service-requests: Service requests
---

# Task summary table

The following table lists the tasks that users can perform on a self-serve basis and the tasks for which they must submit service requests to the Support team. These tasks are grouped by product and link to instructions on how to complete each task.

Keep in mind that the Professional Services team helps with initial setup including:

* Deployment

* Authentication policies

* Application onboarding

Additional projects can be arranged at any time for additional use cases or complicated tasks, including:

* Custom integration kits

* Custom data sources

* Migration projects

* Application onboarding

* Significant changes to the original setup

## Self-service

Users can perform these tasks themselves through the product consoles.

| Platform                                                                                                                                                                                      | PingAccess                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               | PingDirectory                                                                                                                              | PingFederate                                                                                                                                                      |
| --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Users can manage administrators and perform a variety of platform self-service operations.                                                                                                    | Users can manage a variety of access management features for each environment using PingAccess, which is accessible through the platform.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                | Users can modify data objects using their preferred LDAP browser.                                                                          | Users can manage applications, authentication policies, and data sources using the PingFederate admin console, which is accessible through the platform.          |
| * [Manage administrators](p1as_platform_mng_admins.html)

* [Use the administrative API](p1as_platform_admin_api.html)

* [Create and update virtual hosts](p1as_platform_virtual_hosts.html) | - [Manage applications](https://docs.pingidentity.com/pingaccess/latest/pingaccess_user_interface_reference_guide/pa_applications.html)

- [Manage authentication requirements](https://docs.pingidentity.com/pingaccess/latest/pingaccess_user_interface_reference_guide/pa_authentication.html)

- [Manage identity mappings](https://docs.pingidentity.com/pingaccess/latest/pingaccess_user_interface_reference_guide/pa_identity_mappings.html)

- [Manage rules](https://docs.pingidentity.com/pingaccess/latest/pingaccess_user_interface_reference_guide/pa_rules.html)

- [Manage web sessions](https://docs.pingidentity.com/pingaccess/latest/pingaccess_user_interface_reference_guide/pa_web_sessions.html) | * [Manage entries](https://docs.pingidentity.com/pingdirectory/latest/pingdirectory_server_administration_guide/pd_ds_manage_entries.html) | - [Manage applications](p1as_pf_mng_apps.html)

- [Manage authentication policies](p1as_pf_mng_policies.html)

- [Manage data sources](p1as_pf_data_sources.html) |

## Service requests

Our support teams will perform these tasks on your behalf, in accordance with [Support guidelines](https://www.pingidentity.com/en/legal/support-policy.html).

| Platform                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           | PingAccess                                                                                                                                                                                    | PingDirectory                                                                                                                                                                                                                                                                                                                                                                                                                                  | PingFederate                                                                                                                                                                                    |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Users submit service requests for additional platform tasks.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       | Users submit service requests for file system changes.                                                                                                                                        | Users submit service requests for data server configuration changes.                                                                                                                                                                                                                                                                                                                                                                           | Users submit service requests for file system changes.                                                                                                                                          |
| * [Administrator MFA](p1as_platform_admin_mfa.html)

* [Approve merge request](p1as_approve_merge_request.html)

* [Restore from a backup](p1as_platform_backup.html)

* [Elevate admin](p1as_pf_elevate_admin.html)

* [Enable outbound provisioning](p1as_platform_provisioning.html)

* [Load or performance test](p1as_platform_load_test.html)

* [PingDirectory truststore certificate import](p1as_platform_pd_cert.html)

* [SIEM integrations](p1as_platform_siem_integration.html)

* [Rollback SIEM](p1as_platform_rollback_siem.html)

* [Subscribe to SNS alerts](p1as_platform_sns_alerts.html)

* [Update TLS certificate](p1as_platform_tls_certs.html)

* [Upgrades](p1as_platform_upgrades.html) | - [Enable debug logger](p1as_pa_logging_settings.html)

- [Integration kits](p1as_pa_plugins.html)

- [Update templates](p1as_pa_screens.html)

- [Virtual hosts](p1as_pa_virtual_hosts.html) | * [ACIs](p1as_pd_acis.html)

* [Email templates](p1as_pd_email_templates.html)

* [Indexes](p1as_pd_email_indexes.html)

* [JSON field constraints](p1as_pd_json.html)

* [Password policies](p1as_pd_password_policies.html)

* [Plugins](p1as_pd_plugins.html)

* [Schema - attribute type](p1as_pd_schema_att_type.html)

* [Schema - objectClass](p1as_pd_schema_objectclass.html)

* [Virtual attributes](p1as_pd_virtual_attribute.html) | - [Enable debug logger](p1as_pf_logging.html)

- [Password rules](p1as_pf_password_rules.html)

- [Integration kits](p1as_pf_plugins.html)

- [Update templates](p1as_pf_update_templates.html) |