--- title: Atlassian Jira description: The Advanced Identity Cloud Atlassian Jira application lets you manage and synchronize data between Advanced Identity Cloud and Atlassian Jira. component: pingoneaic page_id: pingoneaic:app-management:applications/atlassian-jira canonical_url: https://docs.pingidentity.com/pingoneaic/app-management/applications/atlassian-jira.html section_ids: register_the_application: Register the application configure_provisioning: Configure provisioning provision_side_tabs: Provision side tabs next_steps: Next steps --- # Atlassian Jira The Advanced Identity Cloud Atlassian Jira application lets you manage and synchronize data between Advanced Identity Cloud and Atlassian Jira. ## Register the application 1. In the Advanced Identity Cloud admin console, go to Applications, and click [icon: grid_view, set=material, size=inline] Browse App Catalog. 2. In the Browse App Catalog modal, select an application, and click Next. 3. Review the Application Integration information, and click Next. 4. In the Application Details window, specify the name, description, application owners, and logo for the application. 5. To make the application an [Authoritative](../applications.html#target_and_authoritative_applications) source of identity data, select the Authoritative check box. This option is not available for every application. 6. Click Create Application. ## Configure provisioning After you register the application, you can configure provisioning. 1. In the Advanced Identity Cloud admin console, on the Provisioning tab: * If setting up provisioning for the first time, click Set up Provisioning. * When editing existing settings in the Connection area, click Settings. 2. Configure the following fields: | Field | Description | | --------------------- | --------------------------------------------------------------------------------------------------------- | | SCIM Endpoint | The URL defining the root for the SCIM endpoint. For example, `https://myserver.com/service/scim`. | | SCIM Protocol Version | Choose version 1 or version 2. The default is 1. | | Authentication Method | The method for authenticating on the remote server: `BASIC`, `OAUTH`, or `TOKEN`. The default is `TOKEN`. | 3. Depending on the Authentication Method, configure the applicable fields: * BASIC * OAUTH * TOKEN | Field | Description | | -------- | ------------------------------------------------------- | | User | The basic authentication username for the SCIM service. | | Password | The basic authentication password for the SCIM service. | | Field | Description | | -------------- | ---------------------------------------------------------------------------------- | | Token Endpoint | The OAuth 2.0 endpoint where a new access token is requested for the SCIM service. | | Client Id | The OAuth 2.0 client identifier for the SCIM service. | | Client Secret | The OAuth 2.0 client secret for the SCIM service. | | Scope | The OAuth 2.0 scope to use. | | Grant Type | The OAuth 2.0 grant type to use (`client_credentials` or `refresh_token`). | | Refresh Token | Used by the `refresh_token` Grant Type. | | Field | Description | | ---------- | ------------------------------------ | | Auth Token | The auth token for the SCIM service. | 4. Configure the HTTP connection pool: | Field | Description | | ------------------- | ---------------------------------------------------------------------------- | | Maximum Connections | The maximum size of the http connection pool. The default is 10 connections. | 5. Optionally, click Show advanced settings to set any of the following options: **Application specific settings** | Field | Description | | ------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | Disable Http Compression | Content compression is enabled by default. Select this property to true to disable it. | | Connection Timeout | Define a timeout (in seconds) for the underlying http connection. The default is 30 seconds. | | Debug/Test settings | Only use these settings for test environments. Don't enable for production environments.Selecting this option displays the following options:- Accept Self Signed Certificates: Enable to accept self-signed certificates. - Disable Host Name Verifier: Enable to disable hostname verifiers. | | Read Schema | Read/discover the schema from the Atlassian SCIM endpoint. If `true` (enabled), the application reads the schema from the server. If `false` (disabled), the application provides a default schema based on the object classes in the configuration. The default value is `true` (enabled). | | Exclude Unmodified | Select this option to synchronize only the modified properties on a target resource. | **Pool configuration** | Field | Description | | --------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Max idle and active container instances | The maximum number of idle and active container instances. The default value is `10`. | | Max Idle Connector Instances | The maximum number of idle connector instances. The default value is `10`. | | Set Timeout Period | Select to enable a timeout period for the connection. After enabling, configure the following:- Timeout period (ms): The timeout period in milliseconds. | | Set Minimum Idle Time | Select to set a minimum time (in milliseconds) before an idle object is removed. After enabling, configure the following:- Min idle time (ms): The minimum idle time in milliseconds. | | Min Idle Instances | The minimum number of idle connector instances. | **Result Handler configuration** | Field | Description | | ----------------------------------------------------------------------- | --------------------------------------------------------------------------------- | | Enable for connectors with the attribute normalizer interface | Enables the attribute normalizer interface for supported connectors. | | Enable local filtering/search features | Enables local filtering and search capabilities. | | Enable case insensitive filter | Configures filters to ignore case sensitivity. | | Enable configuration of search attributes; disable for local connectors | Enables search attribute configuration. Disable this option for local connectors. | 1. In the Operation Timeouts (ms) area, select the operations to enforce timeouts on and enter the duration in milliseconds. Available operations include Create, Validate, Test, Enable a Script on the Connector, Schema, Delete, Update, Sync, Authenticate, Get, Enable a Script on the Target, and Search. 2. In the Operation Rate Limits area, select the operations to enforce rate limits on. You can enforce limits on specific operations, including Create, Validate, Test, Script on Connector, Schema, Delete, Update, Sync, Authenticate, Get, Script on Target, and Search. For each selected operation, configure the following fields: | Field | Description | | --------------- | ---------------------------------- | | Request Limit | Requests allowed over time. | | Request Period | Limit resets after this time (ms). | | Request Timeout | Time before exception thrown (ms). | 6. Click Connect. 7. Verify the information in the Details tab. ## Provision side tabs The object type determines the side tabs that display on the Provisioning tab. Use the object type list to select an object type, such as `Group`. Afterward, you can configure properties in the different sub-tabs under the Provisioning tab. ![Sub-tabs under the Provisioning tab](../_images/ui-workforce-provisioning.png) | Provisioning tab | Description | Related sections | | ----------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------- | | Details | View and manage an application, including name, ID, and native type. | Select the specific application from [Provision settings for an application](../provision-an-application.html#provision_settings_for_an_application). | | Properties | View and manage properties for the selected object type. | [Manage application attributes](../provision-an-application.html#manage_application_attributes) | | Data | View data about the selected object type. | [View user access data](../provision-an-application.html#view_user_access_data) | | Mapping | View and manage mappings from the Advanced Identity Cloud admin console properties to external system properties and from external system properties to the Advanced Identity Cloud admin console properties. | [Manage mappings](../provision-an-application.html#manage_mappings) | | Reconciliation | Preview mappings on target applications between external systems and the Advanced Identity Cloud admin console, and reconcile the data between the two systems.View and manage rules for the users and groups that use your application.View and manage schedules for Full and Incremental reconciliation. | [Reconcile and synchronize end-user accounts](../provision-an-application.html#recon-sync-end-users) | | Privacy & Consent | Manage end-user data sharing and synchronization. | [Configure end-user data sharing](../provision-an-application.html#config-end-user-data-sharing) | | Rules | View and manage provisioning rules for mappings between Advanced Identity Cloud and a target application. | [Manage provisioning rules](../provision-an-application.html#manage-provisioning-rules) | | Advanced Sync | Create and manage mappings between a managed object type and an application or between applications. | [Manage advanced sync](../provision-an-application.html#manage-advanced-sync) | ## Next steps * [icon: check-square-o, set=fa][Application management](../applications.html) * [icon: check-square-o, set=fa][App catalog](../app-catalog.html) * [icon: check-square-o, set=fa][Register an application](../register-an-application.html) or [Register a custom or SSO application](../register-a-custom-application.html) * [icon: check-square-o, set=fa][Provision an application](../provision-an-application.html) * [icon: square-o, set=fa]*[Manage end users and roles](../manage-users-and-roles.html)* * [icon: square-o, set=fa][Manage application registrations](../manage-app-status.html)