---
title: User self-service journeys
description: You must configure user self-service journeys in PingOne Advanced Identity Cloud before your end users can experience them. For example, you can configure journeys for password reset, username retrieval, and more.
component: pingoneaic
page_id: pingoneaic:end-user:admin-config-overview
canonical_url: https://docs.pingidentity.com/pingoneaic/end-user/admin-config-overview.html
keywords: ["User Self-Service", "Username Recovery", "Password Reset", "Update Passwords", "Registration", "Progressive Profile", "Passthrough Authentication"]
section_ids:
  use_cases_for_user_self_service: Use cases for user self-service
---

# User self-service journeys

You must configure user self-service journeys in PingOne Advanced Identity Cloud before your end users can experience them. For example, you can configure journeys for password reset, username retrieval, and more.

## Use cases for user self-service

To let end users manage their own accounts in Advanced Identity Cloud, you must configure the necessary settings. For example, if you want users to create their own identities by registering themselves with Advanced Identity Cloud, you need to create a journey that collects the required information. After creating the journey, you must test it and push the journey's configuration to your production tenant.

The features end users can access depend on what you configure.

The following table references the self-service actions available to end users in Advanced Identity Cloud, provided they are configured. You can configure these self-service journeys:

| Use Case                                                                                           | Description                                                                                |
| -------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------ |
| [Simple sign-on](../self-service/login.html)                                                       | Lets end users sign on by collecting a username and password.                              |
| [Username recovery](../self-service/username-recovery.html)                                        | Lets end users recover their username.                                                     |
| [Password reset](../self-service/password-reset.html)                                              | Lets end users reset their password.                                                       |
| [Password update](../self-service/update-password.html)                                            | Lets end users update their password, after signing on and obtaining a session.            |
| [User self-registration](../self-service/self-registration.html)                                   | Lets end users register their own identity in Advanced Identity Cloud.                     |
| [Social authentication](../self-service/social-registration.html)                                  | Lets end users authenticate using social providers, such as Google or Facebook.            |
| [Progressive profile](../self-service/progressive-profile.html)                                    | Asks users for more information based on a login count.                                    |
| [Replace lost second-factor authentication devices](../use-cases/use-case-lost-second-factor.html) | Creates a journey to let end users sign on with a recovery code if they lose their device. |

For further use cases and questions about configuring the hosted account pages, learn more in [FAQ: Advanced Identity Cloud hosted End User UI](https://support.pingidentity.com/s/article/FAQ-Advanced-Identity-Cloud-hosted-End-User-UI).