---
title: Getting help
description: Ping Identity is here to help you with your identity journey. If you need assistance, several resources are available.
component: pingoneaic
page_id: pingoneaic:getting-started:getting-started-help
canonical_url: https://docs.pingidentity.com/pingoneaic/getting-started/getting-started-help.html
keywords: ["Identity Cloud", "Getting started"]
section_ids:
  support_and_customer_success: Support and customer success
  training: Training
  community: Community
---

# Getting help

Ping Identity is here to help you with your identity journey. If you need assistance, several resources are available.

## Support and customer success

You'll have a dedicated team to help you achieve your goals. To find answers to common questions, create a support case, access training, and more, visit the [Ping Identity Support Portal](https://support.pingidentity.com).

Learn about getting started with Ping Identity support in the [Support Portal Administration Guide](https://support.pingidentity.com/s/article/Support-Portal-Administration-Guide).

## Training

Ping Identity offers a wide range of on-demand and instructor-led training courses to help you master Advanced Identity Cloud.

Explore the catalog at [Ping Training](https://training.pingidentity.com/).

## Community

Join the conversation, ask questions, and share solutions with other users and Advanced Identity Cloud experts.

Visit the [Ping Identity Community](https://support.pingidentity.com/s/community-home).