---
title: Manage fulfillment tasks
description: Fulfillment tasks are manual steps you must complete for a workflow to continue. For example, you might need to provide more information or manually provision an account in a system that isn't automated.
component: pingoneaic
page_id: pingoneaic:identity-governance:end-user/fulfillment-tasks
canonical_url: https://docs.pingidentity.com/pingoneaic/identity-governance/end-user/fulfillment-tasks.html
keywords: ["fulfillment tasks", "manual tasks", "access requests", "hosted account pages", "pending tasks"]
---

# Manage fulfillment tasks

Fulfillment tasks are manual steps you must complete for a workflow to continue. For example, you might need to provide more information or manually provision an account in a system that isn't automated.

![Identity Governance dashboard with tasks](../_images/governance-enduser-tasks-dashboard.png)

* 1 Click the menu link to view the list of pending tasks.

* 2 Click Pending Tasks to view the list of pending tasks.

When the end user clicks the Tasks link, they can view the list of pending tasks requiring manual completion.

![Identity Governance Tasks page](../_images/governance-enduser-tasks.png)

* 1 Click the menu link to view the list of pending tasks.

* 2 Click to display the status: Pending, Completed, or Canceled requests.

* 3 Click Assigned Date to sort the requests.

* 4 Click Show Filters to filter by priority, request type, requested for, requester, or request ID.

* 5 Click to view the task details.

* 6 Displays the assigned date of the task.