---
title: Manage inbox
description: The Inbox is your central hub for all governance items that require your action. It consolidates pending approvals and tasks into a single, organized view, ensuring that you can address time-sensitive items.
component: pingoneaic
page_id: pingoneaic:identity-governance:end-user/manage-inbox-preface
canonical_url: https://docs.pingidentity.com/pingoneaic/identity-governance/end-user/manage-inbox-preface.html
keywords: ["inbox", "approvals", "tasks", "access reviews", "violations", "SoD", "segregation of duties"]
---

# Manage inbox

The Inbox is your central hub for all governance items that require your action. It consolidates pending approvals and tasks into a single, organized view, ensuring that you can address time-sensitive items.

The Inbox is divided into the following sections:

* Approvals: Review and act on access requests submitted by your team members or for applications you own.

* Tasks: Manage manual fulfillment tasks assigned to you, such as providing additional information needed to complete a workflow.

* Access Reviews: Participate in certification campaigns by reviewing user access and either certifying (approving) or revoking it to ensure permissions remain appropriate.

* Violations: Address and resolve any Segregation of Duties (SoD) policy violations that require your attention.