PingOne Advanced Identity Cloud

Report for two-factor authentication

Advanced Identity Cloud add-on capability

Contact your Ping Identity representative if you want to add Advanced Reporting to your Advanced Identity Cloud subscription.

Advanced Identity Cloud enhances reporting capabilities by exposing multivalue two-factor authentication (2FA) profile attributes for user identities. You can create reports that include details about your users' 2FA configurations, such as which authentication methods they have registered and when they were last used. This feature provides administrators with greater visibility into 2FA adoption and helps ensure compliance with security policies.

The multivalue 2FA profile attributes are:

  • Device profiles: Contains general information about the devices a user has registered for authentication.

  • Device print profiles: Stores unique fingerprints of user devices to help recognize them during authentication.

  • Web authentication device profiles: Manages devices that use biometrics or security keys for passwordless authentication through the Web Authentication (WebAuthn) standard.

  • Oath device profiles: Manages devices registered to generate one-time passwords (OTP) for authentication.

  • Push device profiles: Manages devices that receive push notifications for you to approve or deny login attempts.

Learn more at Multivalue 2FA profile attributes.

Create a two-factor authentication report

Create a custom report for two-factor authentication using the Advanced Reporting feature:

  1. In the Advanced Identity Cloud admin console, go to Reports.

  2. Click add New Report. The New Report modal appears.

    1. On the New Report modal, enter the following:

      • Name: Enter a descriptive name for the new report.

      • Description (optional): Enter a general description for the report.

      • Who can run: Select Users.

    2. Click Next.

  3. Click add Data Source.

    1. On the Add a Data Source modal, select Users and click Next.

    2. On the draft report page, select the properties in the right column that you want to appear in the report. For example, select the following:

      • Username

      • Device Profiles

      • Device Print Profiles

      • Web AuthN Device Profile

      • Oath Device Profiles

      • Push Device Profiles

        You can rearrange the columns by dragging and dropping them in the desired order.

    3. Click Save.

  4. On the Reports page, locate your custom report and click Run.

    1. On your report page, click Run Now.

    2. After your report has generated, click View Report.

    3. Review your report. If you’re satisfied with the results, click ellipsis () > Publish to activate it.

      An example of a generated custom report tracking two-factor authentication.