---
title: Configure email
description: PingOne Advanced Identity Cloud provides email functionality to communicate with end users. You can send emails from journeys, scripts, backend processes, or through the REST API.
component: pingoneaic
page_id: pingoneaic:tenants:email-configure
canonical_url: https://docs.pingidentity.com/pingoneaic/tenants/email-configure.html
section_ids:
  email-capabilities: Email capabilities
  email-use-cases: Common use cases
---

# Configure email

PingOne Advanced Identity Cloud provides email functionality to communicate with end users. You can send emails from journeys, scripts, backend processes, or through the REST API.

## Email capabilities

Advanced Identity Cloud email functionality includes:

* **Email provider configuration**: Configure email provider settings to send email through your organization's mail server or a third-party service. Learn more in [Email provider](email-provider.html).

* **Email templates**: Create reusable, localized email templates with dynamic content using Handlebars expressions. Learn more in [Email templates](email-templates.html).

* **Programmatic emails**: Send email through REST API calls or from scripts for custom workflows and backend processes. Learn more in [Send email](email-send.html).

* **Journey-based emails**: Send email by adding nodes to your journeys, such as the [Email Template node](https://docs.pingidentity.com/auth-node-ref/latest/email-template.html), [Email Suspend node](https://docs.pingidentity.com/auth-node-ref/latest/email-suspend.html) or [OTP Sender node](https://docs.pingidentity.com/auth-node-ref/latest/otp-email-sender.html).

## Common use cases

Common use cases for sending emails include:

* Send welcome emails when end users register.

* Deliver password reset notifications.

* Provide multi-factor authentication (MFA) codes.

* Send account verification messages.

* Notify end users of account changes or security events.