---
title: Proxy Connect traffic exemptions
description: Summary of traffic exempt from Proxy Connect
component: pingoneaic
page_id: pingoneaic:tenants:proxy-connect-traffic-exemptions
canonical_url: https://docs.pingidentity.com/pingoneaic/tenants/proxy-connect-traffic-exemptions.html
llms_txt: https://docs.pingidentity.com/pingoneaic/llms.txt
docs_for_agents: https://developer.pingidentity.com/build-with-ai/docs-for-agents.md
---

# Proxy Connect traffic exemptions

To maintain tenant environment operations, traffic from the following actors automatically bypasses Proxy Connect rules:

| Exempt actor                        | Reason                                                                                                                                                                                                                                                                                      |
| ----------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Ping Identity SRE and support teams | Lets Ping Identity investigate and resolve support issues.                                                                                                                                                                                                                                  |
| Monitoring scripts                  | Lets Ping Identity monitor the behavior and performance of your environments.                                                                                                                                                                                                               |
| Promotions                          | Lets a lower environment access an upper environment to promote static configuration changes.                                                                                                                                                                                               |
| Scripting API calls                 | Lets an environment call its own REST APIs from scripts. This includes a script that uses a [custom endpoint](../developer-docs/scripting-custom-endpoints.html) to call the same environment's public REST API using the [external REST](../external-services/external-rest.html) service. |