---
title: Invite a new customer
description: If you have a PingOne for Managed Service Providers account, you can invite a new customer to use your service.
component: pingoneforenterprise
page_id: pingoneforenterprise:pingone_for_enterprise:p14e_invite_new_customer
canonical_url: https://docs.pingidentity.com/pingoneforenterprise/pingone_for_enterprise/p14e_invite_new_customer.html
revdate: December 13, 2021
section_ids:
  before-you-begin: Before you begin
  about-this-task: About this task
  steps: Steps
---

# Invite a new customer

## Before you begin

If you have a PingOne for Managed Service Providers account, you can invite a new customer to use your service.

## About this task

You'll enter the profile information for the new customer. An email invitation is then sent to the customer. You can configure the email that is sent. See [Configuring customer account service settings](p14e_configuring_customer_account_service_settings.html). You need either to be a Global Admnistrator or Support Administrator (Read/Write or Read-Only) to invite a new customer.

After sending the invitation, if necessary, you can choose to resend or cancel the customer invitation.

## Steps

1. Select the **Customers** tab.

2. Click **Invite Customer**.

3. Enter the profile information for the new customer.

   The **Managed Service Provider ID** entry is optional. This is a unique identifier you can use for this customer within the context of your service (as Managed Service Provider).

4. Click **Invite Customer**. An email invitation is automatically sent to the customer email address you specified, and the new customer is added to your customer listing.

   If you've customized an email template for your service, this is the template used. Otherwise, the PingOne default email template is used.