---
title: Temporarily hiding a user’s service
description: Temporarily hide a user's service if you want to remove them from activity reports.
component: pingoneforenterprise
page_id: pingoneforenterprise:pingone_for_enterprise:p14e_temporarily_hide_users_service
canonical_url: https://docs.pingidentity.com/pingoneforenterprise/pingone_for_enterprise/p14e_temporarily_hide_users_service.html
revdate: March 21, 2022
section_ids:
  about-this-task: About this task
  steps: Steps
---

# Temporarily hiding a user's service

Temporarily hide a user's service if you want to remove them from activity reports.

## About this task

You might want to temporarily hide a user's service because of security issues or if a user will be absent for an extended period.

Learn more about disabling a user's PingID access in [Disabling a user's service](https://docs.pingidentity.com/pingid/pingid_user_life_cycle_management/pid_disabling_a_users_service.html).

## Steps

1. Go to **Users > Users by Service**.

2. (Optional) Filter or search the user list.

   * Click a service name to filter by users of that service.

   * In the **Search** field, enter a string to search for.

     * In the **Search by** list, select a user attribute to search by.

       |   |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
       | - | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
       |   | To use the search filter, your account must not have the `SERVICE_USER_LEGACY` feature flag, which preserves legacy search behavior from before a PingOne for Enterprise update in [April 2023](../pingone_for_enterprise_release_notes/p14e_release_notes.html#april-2023).Your account only has this feature flag enabled if you requested it. If you're not sure whether you have this feature flag, or if you want it removed so you can access this new behavior, open a support case.The email and name filters can only filter user data that was newly created or updated after this feature was deployed (February 2025).To search by `Name`, the input string must be in the format "last name, first name". |

3. Click to expand the user and display a list of services the user is subscribed to.

4. Click to expand the service you want to change.

5. Click the **Pencil** icon followed by the **Temporarily Hide Activity** dialog to open the **Temporarily Hide Activity** popup.

6. Click **Confirm** to remove the user from the selected service.

   For single sign-on (SSO) and provisioning, users are shown in the list the next time they sign on. For other services, such as PingID, users must reregister after being disabled.