---
title: Upgrade a customer account
description: If you have a PingOne for Managed Service Providers account, you can upgrade one of your customer accounts.
component: pingoneforenterprise
page_id: pingoneforenterprise:pingone_for_enterprise:p14e_upgrade_customer_account
canonical_url: https://docs.pingidentity.com/pingoneforenterprise/pingone_for_enterprise/p14e_upgrade_customer_account.html
revdate: December 13, 2021
section_ids:
  before-you-begin: Before you begin
  about-this-task: About this task
  steps: Steps
  result: Result:
---

# Upgrade a customer account

## Before you begin

If you have a PingOne for Managed Service Providers account, you can upgrade one of your customer accounts.

## About this task

You'll choose a customer account to upgrade. You need either to be a Global Admnistrator or Support Administrator (Read/Write) to suspend an account.

## Steps

1. Select the **Customers** tab.

2. Expand the account details for the selected customer and click the edit icon.

3. Under the Account Type, click **Upgrade**.

   ### Result:

   You're prompted to confirm the account upgrade. The upgrade takes effect the next time the customer signs on (either SSO or to the admin portal).

4. Click **Save**.