---
title: ServiceNow Attribute Mapping
description: PingOne will automatically populate required SAML attributes.
component: pingoneforenterprise
page_id: pingoneforenterprise:pingone_for_enterprise_app_catalog:p14eapps_servicenow_attributes
canonical_url: https://docs.pingidentity.com/pingoneforenterprise/pingone_for_enterprise_app_catalog/p14eapps_servicenow_attributes.html
revdate: July 24, 2023
section_ids:
  about-this-task: About this task
  steps: Steps
  choose-from: Choose from:
  next-steps: Next steps
---

# ServiceNow Attribute Mapping

## About this task

PingOne will automatically populate required SAML attributes.

For ServiceNow, the required attribute is `SAML_SUBJECT`.

If you enabled provisioning, the required provisioning attribute is `Username`. All other provisioning attributes are optional.

## Steps

1. To add an additional optional attribute, click **Add new attribute**.

2. In the **Application Attribute** field, enter the attribute name as it appears in the application.

3. In the **Identity Bridge Attribute or Literal Value** field, choose one of the following:

   ### Choose from:

   * To map to the application attribute: Enter or select a directory attribute.

   * To assign to the application attribute: Select **As Literal**, then enter a literal value.

4. To create advanced attribute mappings, click **Advanced**.

   Learn more in [Creating advanced attribute mappings](../pingone_for_enterprise/p14e_creating_advaced_attribute_mappings.html).

## Next steps

Click **Continue to Next Step**.