---
title: Jira integration
description: The Jira integration automatically creates and updates Jira issues to track just-in-time access requests.
component: privilege
page_id: privilege:integrations:access-request-integrations/jira
canonical_url: https://docs.pingidentity.com/privilege/integrations/access-request-integrations/jira.html
llms_txt: https://docs.pingidentity.com/privilege/llms.txt
docs_for_agents: https://developer.pingidentity.com/build-with-ai/docs-for-agents.md
revdate: February 16, 2026
page_aliases: ["integrations:jira.adoc"]
section_ids:
  configure-jira-integration: Configure Jira integration
  step-1-add-a-jira-integration-in-pingone-privilege: "Step 1: Add a Jira integration in PingOne Privilege"
  step-2-configure-jira-projects-for-jit-requests: "Step 2: Configure Jira projects for JIT requests"
  jira-task-lifecycle: Jira task lifecycle
---

# Jira integration

The PingOne Privilege Jira integration automatically creates and updates Jira issues to track just-in-time (JIT) access requests. When a user submits a JIT request, a corresponding task is created in the configured Jira project. The task then updates automatically when the request is approved or denied.

## Configure Jira integration

### Step 1: Add a Jira integration in PingOne Privilege

1. In the PingOne Privilege admin console, go to **Connections > Integrations**.

2. Click the **All Integrations** tab.

3. On the **Jira** tile, click **Integrate [icon: plus, set=fa]**.

4. Enter a descriptive **Name** for the integration.

5. Enter **Project Keys** separated by commas or select **Fetch All Project**.

6. Click **Continue**.

   You'll be redirected to the Atlassian authorization page.

7. Review the requested permissions and click **Accept** to grant access.

### Step 2: Configure Jira projects for JIT requests

After setting up the integration, associate your Jira projects with the cloud accounts they'll track:

1. In the PingOne Privilege admin console, go to **Connections > Integrations**.

2. Find your Jira integration, and then click **Manage**.

   PingOne Privilege displays your available Jira projects.

3. Select the desired Jira project in the list and click **Manage**.

4. Associate one or more cloud accounts with this project.

   JIT requests for the selected accounts will now create issues in this Jira project.

5. Click **Update** to save the configuration.

## Jira task lifecycle

After configuration, the integration performs the following actions:

* When a user creates a JIT request for a resource in a linked cloud account, a new task is created in the associated Jira project.

* The Jira task description contains details about the requested resources, the access duration, and a link to the approval page in PingOne Privilege.

* When the request is approved or denied in PingOne Privilege, the Jira task is automatically updated to reflect the new status (for example, moved to "Done").