---
title: Managing access requests
description: Create, view, and manage your just-in-time access requests in the user portal.
component: privilege
page_id: privilege:privileged-access-management:user-tasks/access-management/access-requests
canonical_url: https://docs.pingidentity.com/privilege/privileged-access-management/user-tasks/access-management/access-requests.html
revdate: February 16, 2026
section_ids:
  managing-pending: Managing pending requests
  updating-pending: Updating or canceling a pending request
  managing-approved: Managing approved requests
  closing-approved: Closing an approved request
  viewing-history: Viewing request history
---

# Managing access requests

Create, view, and manage your just-in-time (JIT) access requests in the user portal.

To view your requests, click Access Requests.

The page is organized into three tabs:

* [Pending](#managing-pending)

* [Approved](#managing-approved)

* [History](#viewing-history)

## Managing pending requests

The Pending tab displays all your submitted requests that are awaiting approval. Filter the list by time or click a request to view its details.

### Updating or canceling a pending request

To update or cancel a pending request:

1. In the PingOne Privilege user console, go to the Pending tab.

2. Click View Details to open the request to update.

3. Click Edit Request and make your changes.

|   |                                                    |
| - | -------------------------------------------------- |
|   | Click Cancel Request to cancel a request entirely. |

## Managing approved requests

The Approved tab lists all requests that have been approved, granting you active access to resources. Click **View Details** on any entry for more information.

### Closing an approved request

Manually end an approved session before its scheduled expiration time:

1. In the PingOne Privilege user console, go to the **Approved** tab

2. Click View Details on the active session you want to end to open it.

3. Click Close to end the session.

|   |                                                                                                                          |
| - | ------------------------------------------------------------------------------------------------------------------------ |
|   | When you close a request, your access to the associated resources is instantly and permanently revoked for that session. |

## Viewing request history

The **History** tab provides a complete audit trail of all your past requests, including those that were approved, closed, expired, or canceled. If necessary, filter this view by time and users. Click View Details to review the specifics of any past request.