Uninstalling PingFederate - PingFederate - 11.2

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Guide > Administrator Guide

Learn how to uninstall PingFederate from a Windows or Linux server.

Uninstalling PingFederate involves removing the previously-installed PingFederate service and the installation directory, <pf_install>.

Click the corresponding tabs for instructions on uninstalling from Windows or from Linux.

Uninstalling PingFederate from a Windows server

  • Ensure you are signed on to your system with sufficient privileges to uninstall an application.
  • Optionally, make a backup copy of the PingFederate installation directory <pf_install>.

The method you use to uninstall PingFederate depends on whether you installed it using the installer for Windows or the distribution .zip file.

  1. Verify the installation medium in Control Panel > Uninstall a Program.
    Note:

    The existence of a PingFederate entry indicates a previous installation of PingFederate using the Windows installer. If there is no existing PingFederate entry, the distribution .zip file was used to perform the installation.

  2. Depending on the type of installation, uninstall PingFederate using one of the following methods:
    • To uninstall PingFederate using the PingFederate installer for Windows, go to Control Panel > Uninstall a Program.

      Doing this removes the PingFederate service and the installation directory.

    • To uninstall PingFederate using the distribution .zip file:
      1. Go to Control Panel > Administrative Tools > Services to open the management console.
      2. Right-click the PingFederate service and select Stop.
      3. Run uninstall-service.bat from the <pf_install>\pingfederate\sbin subdirectory that corresponds to your platform processor.
      4. Optionally, remove the PingFederate installation directory <pf_install>.

Uninstalling PingFederate from a Linux server

  • Ensure you are signed on to your system with sufficient privileges to uninstall an application.

You can use the systemd service or the SysV initialization script to uninstall PingFederate from a Linux server.

  1. Uninstall PingFederate using one of the following methods:
    • To uninstall PingFederate using the systemd service, use the following systemctl commands to stop and disable PingFederate:
      systemctl stop pingfederate ;\
systemctl disable pingfederate ;\
systemctl daemon-reload

      You can also remove the PingFederate systemd unit file pingfederate.service from the systemd unit files directory /etc/systemd/system before running the systemctl daemon-reload command.

    • To uninstall PingFederate using the SysV initialization script:

      Do one of the following:

      • Use the Service Configuration utility to stop and disable the PingFederate service.
      • Remove any symbolic links from various initialization directories to stop the PingFederate service.
      • Remove the PingFederate SysV initialization script pingfederate from the SysV initialization directory /etc/rc.d/init.d.
    Note:

    Depending on the operating system, the exact directory locations might vary. Consult your system administrators as needed.

  2. Optional: Remove the PingFederate installation directory, <pf_install>.