Simple prompt customizations

For simple, centralized customizations, you can modify the notification template that PingOne uses to generate the request prompt.

Notification template customizations allow you to use the following:

  • Static text
  • A pre-defined set of attributes from the client request context
Simple prompt customizations require changes to the PingOne notification template only.
  • Location: PingOne console > Experiences > Notifications.
For details descriptions and examples, see Simple CIBA prompt customizations.

Advanced prompt customizations

If you need more advanced customizations in the request prompt, you can define custom attributes in PingFederate and pass them to PingOne.

The PingOne MFA CIBA Authenticator allows you to use the following:
  • Static text
  • Modified attributes from the client request context
  • Contract attributes from the PingFederate CIBA request policy
  • Messages from the PingFederate language-pack localization files
  • Apache Velocity Template Language code to manipulate any of the above
Advanced prompt customizations require coordinated changes to all of the following:
  • The PingOne notification template
    • Location: PingOne console > Experiences > Notifications.
  • The PingOne Template Variables table of the PingOne MFA CIBA Authenticator instance
    • Location: PingFederate console > Authentication > OAuth > CIBA Authenticators > Your PingOne MFA CIBA Authenticator instance > Instance Configuration.
  • The Extended Contract tab of the PingOne MFA CIBA Authenticator instance
    • Location: PingFederate console > Authentication > OAuth > CIBA Authenticators > Your PingOne MFA CIBA Authenticator instance > Instance Configuration.
  • The PingFederate CIBA request policy
    • Location: PingFederate console > Applications > OAuth > CIBA Request Policies > Your CIBA request policy > Contract Fulfillment.

For details descriptions and examples, see Advanced CIBA prompt customizations.