For more information about Aha! and SAML SSO, see Aha! Roadmaps | Account SSO | SAML 2.0 on the Aha! support site.

  1. Sign on to your Aha! Ideas admin account.
  2. On the Account settings page, go to Account > Security and single sign-on.

    Screen capture of Aha! Ideas account settings sidebar with Account and Security and single sign-on highlighted in red.
  3. In the Single sign-on section, in the Identity provider list, select SAML 2.0.

    Screen capture of Aha! Ideas Single sign-on settings with SAML 2.0 selected as the Identity provider.

    The SAML 2.0 Configuration page opens.

  4. In a new tab, sign on to your PingOne SSO admin account.

    You’ll use the settings displayed on Step 3 to configure Aha! Ideas in PingOne.

  5. In PingOne, go to Connections > Applications and click the + icon.
    Screen capture of PingOne Applications page with the plus icon highlighted in red.
  6. On the New Applications page, click Advanced Configuration and on the SAML line, click Configure.

    Screen capture of PingOne new application section with advanced configuration highlighted in red.
  7. On the Create App Profile page, enter:
    • Application Name (Required)
    • Description (Optional)
    • Icon (Optional)
      Screen capture of PingOne Create App Profile section with fields filled out for Aha! Ideas.
  8. On the Configure SAML Connection page, in the Provide App Metadata section, click Manually Enter.

    Screen capture of PingOne Configure SAML Connection section with the Manually Enter radio button selected.
  9. On your Aha! Ideas tab, copy the SAML consumer URL and SAML Entity ID values to a text editor.

    The URLs are hard-coded and grayed-out, but you can still copy them.

    Screen capture of Aha! Ideas SAML 2.0 Configuration settings with the SAML consumer ID and SAML entity ID highlighted in red.
  10. In your PingOne SSO account, paste the SAML consumer URL value into the ACS URLS section and the SAML entity ID value into the Entity ID section.

    Screen capture of PingOne metadata fields with the Aha! Ideas URLs pasted from the previous step.
  11. Enter a value in the Assertion Validity Duration field, such as 3600, and then click Save and Continue.

    Screen capture of PingOne Assertion Validity Duration field highlighted in red, as well as the Save and Continue.
  12. On the Attribute Mapping page, add the following PingOne Attributes:
    User Attribute Application Attribute

    Email Address


    Family Name


    Given Name



    Leave the default User ID attribute.

    Screen capture of PingOne SAML Attribute mapping section.
  13. Click Save and Close.

    The Applications page opens.

  14. In the Applications page:
    1. Click the toggle to enable the configuration by selecting the slider.
    2. On the Configuration tab, in the Download Metadata section, click Download.

      You'll upload this in Aha! Ideas in the next step.

      Screen capture of Aha! Ideas connection details in PingOne.
  15. On your Aha! Ideas tab, in the Configure using section, click Metadata file and click Choose File to upload the file that you downloaded in the previous step.

    Screen capture of Aha! Ideas metadata file section.
  16. Enter a Name for the connection, such as Ping Identity, and click Enable to turn on the configuration.