1. From the PingOne for Government administrator management platform, go to Manage Users.

    Screen capture of PingOne for Government administrator management platform with Manage Users highlighted in red.
    Note:

    If no user has been created for you yet, reach out to Ping Identity Support.

  2. Click + New User at the top right of the page.

    Screen capture of PingOne for Government administrator management platform with + New User highlighted in red.
  3. On the New User page:
    1. In the Select a Type list, select Customer Admins.
    2. Complete the following fields:
      • Password
      • ID
      • Email
      • Common Name
      • Last Name
      • Role
    3. In the Role field, enter any roles you want your user to assume. Click Save.

      Your new admin user is added to the Customer Admins list.