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Note:

If you don't need to set up user provisioning, proceed to ServiceNow Attribute Mapping.

If you selected Set Up Provisioning on the Connection configuration tab:

  1. In PingOne, clickContinue to Next Step to proceed to the Application Configuration tab.
  2. Install the Ping Identity Provisioning Solution application.
    For more information, see Adding the Ping Identity provisioning role in ServiceNow.
  3. Create a provisioning user.
    For more information, see Creating a provisioning user in ServiceNow.
  4. In PingOne, in the Administrator_Username field, enter the username for the provisioning user.
  5. In the Administrator_Password field, enter the password for the provisioning user.
  6. In the ServiceNow_URL field, enter the full URL of your ServiceNow instance.
    https://<yourinstance>.servicenow.com
Click Continue to Next Step.