1. Click Settings and then go to Networking > Load Balancing Strategies.
  2. Click + Add Load Balancing Strategy.
  3. Enter a unique descriptive name for the strategy.
  4. In the the Type field, select one of the following types:
    • Header-Based
    • Round Robin
  5. Configure the options for the selected load balancing strategy type.
    • For a Header-Based Load Balancing Strategy:
      1. In the Header Name field, enter the name of the header that contains the selected target host.
      2. To tell PingAccess to use the first available target defined for the site, click Show Advanced and select the Fall Back to First Available Host option if the target specified in the header is not available or if the header is not present in the request.

        If this option is not enabled and the specified target is not available or the request header is not present, the client will receive a Service Unavailable response.

    • For a Round Robin load balancing strategy:
      1. If browser sessions should not be pinned to a persistent backend target, clear the Sticky Session Enabled option.

        This option is enabled by default.

      2. If you enable the Sticky Session Enabled option, enter a cookie name to use in the Cookie Name field.

        The PingAccess engine uses this cookie to track the persistent backend targets for a session.


        When you define a web session, the Cookie Name field defines a cookie prefix to use. The rest of the cookie name comes from the Audience field in the web session.

  6. Click Save.