If the log level is not specified for a particular package or class, the settings for the root logger are inherited.

  1. Open conf/log4j2.xml in an editor.
  2. Locate the <AsyncLogger> element for the package or class you want to adjust the logging level for. 
    <AsyncLogger name="com.pingidentity" level="DEBUG" additivity="false" includeLocation="false">
  3. Modify the level attribute to set the desired log level.

    Valid values are OFF, FATAL, ERROR, WARN, INFO, DEBUG, and TRACE.

  4. Save the modified file.
PingAccess will automatically make the changes effective within 30 seconds.