This section provides a brief summary and purpose of the available logging, reporting, and troubleshooting for PingAccess.
Primary troubleshooting log. Records PingAccess runtime and administrative server activities.
Records transactions of configured resources. Additionally,
the log records transaction details when PingAccess sends requests to
PingFederate, such as
Records transactions between PingAccess agents and the PingAccess engine.
Records transactions sent to and from the sideband client integration.
|Records the end-user transactions that the sideband client request captures.
- The pingaccess.log file is the primary troubleshooting log.
- Alongside an HTTP trace from the browser, which you can generate from a debugging application like Fiddler, the pingaccess_engine_audit.log and pingaccess_agent_audit.log files are helpful for identifying issues that must be resolved.
For more information about managing PingAccess logs, see Log configuration.