The PingAccess agent for IIS logs information to one of three potential logs.

Log Description


Contains general information messages about the module and any error messages that occur during operation. This should be a low-volume log. This log is enabled and visible by default.


Contains monitoring, performance, and timing information. Entries in this log are useful for diagnosing performance issues. Information about the source of a policy decision for each request. This log is enabled and hidden by default.


Contains debug-level information about the module's operation. This log should only be enabled at the request of Ping Identity support technicians, as it is ahigh volume log and might contain sensitive identity and token information. This log is disabled and hidden by default.

To view and enable a log:
  1. To display all of the logs, go to View > Show Analytic and Debug Logs in Event Viewer.
  2. In the console tree, select the log that you want to enable.
  3. In the Actions pane, click Enable Log .

In addition to using the Windows Event Viewer, PingAccess Agent log information is accessible using the PowerShell cmdlet get-winevent. For example, in a PowerShell session, the content of these logs can be retrieved using this command.

PS> get-winevent -logname PingAccess-Agent/Admin,PingAccess-Agent/Debug,PingAccess-Agent/Analytic -Oldest