There are many considerations when deploying a production environment. For high availability and redundancy, the environment requires clustering and load-balancing. Load balancers are required as part of the networking infrastructure to achieve high availability by ensuring that requests are sent to available servers they are front-ending. Best practices in network design and security also include firewalls to ensure that only required ports and protocols are permitted across zones.


PingAccess provides high availability and basic load balancing for the protected web apps in the protected zone. For more information, see the availability profiles and load balancing strategies documentation.

Diagram illustrating WAM gateway production deployment architecture.

The following table describes the three zones within this proposed architecture.

Zone Description

External Zone

External network where incoming requests for web applications originate.


Externally exposing segment where PingAccess is accessible to web browsers. A minimum of two PingAccess engine nodes will be deployed in the DMZ to achieve high availability. Depending on your scalability requirements, more nodes might be required.

Protected Zone

Backend controlled zone in which sites hosting the protected web applications are located. All requests to these web applications must be designed to pass through PingAccess. PingFederate is accessible to web browsers in this zone and requires access to identity management infrastructure in order to authenticate users, depicted by the icon in the diagram. A minimum of two PingFederate engine nodes will be deployed in the protected zone. Administrative nodes for both PingAccess and PingFederate can be co-located on a single machine to reduce hardware requirements.