The following presents a summary of the data collectors that the collect-support-data tool archives in .zip format. If an error occurs during processing, you can re-run the specific data collector command and send the results to your authorized support provider.
Data Collector Description


Run status -F to show the full version information of PingAuthorize Server (Unix, Windows).


Run server-state to show the current state of the PingAuthorize Server process (Unix, Windows).