If the Policy Decision Service is misconfigured, or the configured deployment package store is not reachable, PingAuthorize can't handle requests for the following services:

  • API Security Gateway
  • Sideband API
  • SCIM 2
  • Authorization Policy Decision APIs

In this case, this gauge marks the status of PingAuthorize as DEGRADED.

Possible causes of the Policy Decision Service being unavailable include:

  • The pdp-mode is set to disabled
  • The trust-framework-version is set to undefined
  • The configured deployment package store can't be reached