Ping Identity Support might ask you to enable debug logging for the Kong Gateway integration
kit. Changing these settings logs the full authorization request and response
ping-auth plugin in Kong Gateway and PingAuthorize.
This could log sensitive and personally identifiable information (PII). Enable debug logging only when troubleshooting and disable it afterward.
- Enable error logging in Kong Gateway.
To view debug messages, configure Kong error log verbosity.
For more information, see the Kong Gateway Logging Reference documentation.
For example, in a Docker environment, you can set the environment variable KONG_LOG_LEVEL to debug to set the verbosity.
To enable debug logging, edit settings for the
ping-authplugin and select the Config.Enable Debug Logging check box.
View the Kong Gateway error log.
For example, when depoloying Docker, you can use the
docker-compose logs kong --followcommand.
Look for messages containing
A typical log message looks like: [ping-auth] Sending sideband request to policy provider.