To configure PingFederate as the token provider for PingAccess, the Issuer URL in PingAccess must either match the Base URL in PingFederate, or one of the virtual hosts defined in PingFederate.
  1. To configure PingFederate as a PingAccess token provider, ensure the PingAccess Issuer URL and the PingFederate Base URL match.
    If a virtual host is defined in PingFederate, continue to step 3.
  2. To locate this information:
    • In PingFederate, to locate the Base URL field, go to System > Protocol Settings > Federation Info, as shown in the following example.

    • In PingAccess, to locate the Issuer URLfield, go to System > Token Provider.
      Note: In some versions of PingAccess, the Issuer URL might exist as separate Host and Port fields.
  3. If a virtual host is defined in PingFederate, the PingAccess Issuer URL can reference that instead of Base URL. In PingFederate, to locate the virtual host, go the System > Virtual Host Names page and review the information in the Host Domain Name field.