Testing and troubleshooting the sync - PingDirectory - 10.1

PingDirectory 10.1

bundle: pingdirectory-101
ft:publication_title: PingDirectory 10.1
Product_Version_ce: PingDirectory 10.1 (Latest)
category: Product; pd-101; pingdirectory
ContentType_ce

Follow these steps to test and troubleshoot your configured sync between PingOne and PingDirectory.

Test the sync:
1. Run the sync with the following command:
```
/opt/<PingDataSync>/bin/resync -p <sync_pipe_name>
```
2. Optional: If the sync results in any errors, see the /Ping/<PingDataSync>/logs/tools/re-sync-failed-DNs.log.
3. Optional: If you receive an error that includes Cannot connect because: The connection to server localhost:11389 was closed while waiting for a response to a bind request SimpleBindRequest(dn='cn=dmanager').:
  1. In the PingDataSync admin console, go to Configuration > External Servers > ServerPD_PDtest.
  2. Update your password.