Page created: 24 Jul 2019 | Page updated: 6 Nov 2019 | 1 min read7.3 Product PingDirectory Go to the server root directory. Use the collect-support-data tool. Make sure to include the host, port number, bind DN, and bind password. $ bin/collect-support-data --hostname 127.0.0.1 --port 389 \ --bindDN "cn=Directory Manager" --bindPassword secret \ --serverRoot /opt/PingDirectoryProxy --pid 1234 Email the zip file to your Authorized Support Provider.
Go to the server root directory. Use the collect-support-data tool. Make sure to include the host, port number, bind DN, and bind password. $ bin/collect-support-data --hostname 127.0.0.1 --port 389 \ --bindDN "cn=Directory Manager" --bindPassword secret \ --serverRoot /opt/PingDirectoryProxy --pid 1234 Email the zip file to your Authorized Support Provider.