While many PingDataSync Server issues are deployment-related and are directly affected by the hardware, software, and network structure used in the synchronization topology, most failures usually fall into one of the following categories:
- Entry Already Exists
- When an add operation was attempted on the destination server, an entry with the same DN already exists.
- No Match Found
- A match was not found at the destination based on the current Sync Classes and correlation rules (DN and attribute mapping). When this value has a high count, correlation rule problems are likely.
- Failure at Resource
- Indicates that some other error happened during the synchronization process that does not fall into the first two categories. Typically, these errors are communication problems with a source or destination server.
Statistics for these and other types of errors are kept in the
cn=monitor branch and can be viewed directly using the