PingData provides utilities to troubleshoot the state of each server and to determine the cause of any issues. The following tools are available for diagnosing any problems and are located in the <server-root>/bin directory, or the <server-root>/bat directory on Windows systems:
|Provides a high-level view of the current operational state of the server and displays any recent alerts that have occurred in past 24 hours.
|Used to compare one or more entries across two server endpoints to determine data issues.
|Retrieves the full entries from two different servers to determine the exact content of an entry from each server.
|The logs directory provides important logs that should be used to
troubleshoot or monitor any issue with the server. Logs include
server-specific operations and the following general logs:
|Used to aggregate the results of various support tools data for the Ping Identity Support team to diagnose. For more information, see Use the collect-support-data tool.
|Generate a summary of the configuration changes in a local or remote server instance. The tool can be used to compare configuration settings when troubleshooting issues, or when verifying configuration settings on new servers.