Page created: 26 Jul 2021 |
Page updated: 18 Jul 2023
If you have problems working with the administrative console, there are common reasons why.
If a problem occurs when trying to use the administrative console, reasons might include one of the following:
- The web application container that hosts the console is not running. If an error occurs while trying to start it, consult the logs for the web application container.
- If a problem occurs while trying to authenticate, make sure that the target server is online. If it is, the access log may provide information about the authentication failure.
- If a problem occurs while interacting with the server instance using the administrative console, the access and error logs for that instance can provide additional information.